Shutting Down my Optos Device

To protect the longevity of your Optos device, be sure to follow the guidelines in the instructional video to properly shut down your device.

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Ordering Wet and Dry Cleaning Wipes for your Optos Device

Customers can order wipes from CustomerCentral. They are located under Patient Marketing/Order Marketing and Other Materials.

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Create an Account for CustomerCentral

To create an account on CustomerCentral, please click on "Log In" on the primary navigation bar on www.optos.com. and select "Create Account".

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Viewing invoices, paying Optos, and setting up a W9

Please use the information provided below to communicate with Optos regarding viewing invoices, setting up a payment via ACH, or completing a W9 to receive payments from Optos.

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Forgot Password for CustomerCentral

To reset your password for CustomerCentral, please click on "Customers" on the primary navigation bar on www.optos.com. And select "Forgot your password?" or "Login with email".

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Changes to account or device location

Have you moved? Do you need your Optos device moved to a different location? Do you have other changes to your account, your listing on Find a Provider? Please submit your changes by following the steps below. 

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Cleaning the Mirror on Your Optos Device

The proper maintenance of your ultra-widefield device is crucial to protecting your investment. Please follow the instructions in this video for the proper procedure for cleaning the mirror on your Daytona, California, Monaco, and Silverstone device.

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Promote your Optos Device and optomap Technology on your Website and Social Media

You can download high-resolution Optos images, logos, website copy, and sample social media posts to promote your Optos technology, within CustomerCentral. They are located under Patient Marketing/Forms, Templates, and Images.

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Order Marketing Materials

Customers can order marketing materials from CustomerCentral. All available materials can be found under Patient Marketing/Order Marketing and Other Materials.

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Order a Replacement Eye Pad for your Optos Device

Replacement eye pieces and other supplies and marketing materials are available for order within CustomerCentral.

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Log in to your Optos CustomerCentral

To log in to CustomerCentral, please click on "Customers" on the primary navigation bar on www.optos.com. At the login screen, enter your email address and password. 

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